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FastBreak

Create a food app for an Indian millennial food consumer that takes their lifestyle, preferences, and limits into consideration.


Problem Statement - Finding a opportunity to provide consumers features while taking into account the needs of millennial users and their lifestyle.


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ROLE - 

Research

Strategy and UX Design

Visual and UI Design

01

DEFINE

Methodologies - Methodologies - Secondary Research, Competitive Research, Structured surveys, User surveys, Non-participant observations, Questionnaire, Personal interviews.

Understanding the market ( from structured surveys )

Key Takeaways

Most preferred app is Swiggy

Women order from dominos and mcdelivery whereas men order from Box8, Mojo pizza.

59 % millenials order food online.

53 % dinner orders whereas 2 % breakfast order

55% prefer eating healthy food

Who are the millenials

The official range for millennials is from 1981–1996 — making the age range from 23–38 years old, as of 2019.
Although the term “millennial” is not limited to any particular location, it is most commonly used in developed, English-speaking countries.

Crowd with Masks

Most top apps millennials use 

Layout From Instagram — 68% millennial users

YouTube Music — 69% millennial users

Snapchat — 70% millennial users

Airbnb — 66% millennial users

Tinder — 75% millennial users

Characteristics of the millennials

70 % are fully define their needs on their own

44 % identify their own solutions

More interested in the IQ than EQ

They are resilent and value-driven

Milennials are native to technology and are habituated to instant gratification.

Millennials as online food consumers

81% 

For convenience

14%

Discounts

5%

Better selections.

Food habits of millennials

More healthier options are prefferable than packed food

More personalised menu

5 % order online for better selections.

Current Platforms

Zomato

Includes delivery and dining options

Aggregator

User based

Dominos

Fast delivery

Only dominos delivery

Flexible customisation

Swiggy

Food and anything delivery

Aggregator

McDelivery

More options of customisation

Only Mcd food deliveries

User based

Recommendations

Strategy

01.Breakfast specified app

02.Fresh indian food items over processed food

03.More personalised options

04.Calorie counts for quicker healthier choice

Breakfast oriented why ?


1.Opportunity to have as current apps have less options for this type

2.Minimum order amount limitations

3.More decision time taken on current platforms

4.Calorie count for all food items

5.Customized menu and choices

Hick's Law

Hick’s law states that the time it takes to make a decision increases with the number and complexity of choices presented to the user. The more the user is stimulated with options, the longer it takes them to decide. For example, have you ever been to a restaurant with a menu that was long and overwhelming? Did it take you forever to choose with so many options? This is Hick’s Law in full effect


Here hick's law concept is helpful to break down the long process into short firstly breakfast items and second breakout in regions food items

Hick's law - current food app allows ordering with big menus ( more options and decisions are becoming critical )

User Persona 1 

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Vikas Sharma
29 years old
Software Engineer
Delhi

“I prefer online healthy breakfast ordering as I stay alone and saves my time”

Vikas is 29 years old, who works in MNC in Delhi. He stays alone. Vikas prefers quick and sustainable, healthy lifestyle to save time and dedicate it work and his rest activities. 

GOALS

- Quick order
- Indian food options
- Availability early morning 

FRUSTRATION

- Wastage of time while checking the whole menu
- Restaurant opening time.

User Persona 2 

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Jigisha Shah
26 years old
Student
Pune

“Ordering breakfast in the morning saves my time”

Jigisha is 26 years old, who is student in Pune and stays with her roommates.  She prefers Indian food over fast food in the morning time.

GOALS

- Indian food options
- Easy and fast availability 

FRUSTRATION

- Limited options
- Restaurant opening time.

Goals

Create experience for users to order Indian breakfast food from one dedicated breakfast place with calorie counts.

Challenge

My biggest challenge was to create user-friendly interfaces yet functional so users can use them faster yet healthier with personalised menu

02

DESIGN- Process + Ideate

Master Journey Mapping

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User Flow

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Strategy

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Lo-Fidelity Wireframes

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Visual Style Guide

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Evolution

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03

DELIVER

Easy chip filters

Categories

Product bestsellers

Recommendations 

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Home Screen

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Thank You 

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